Privacy Policy

At www.insurancehelpline.co.uk, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use and safeguard your personal information.

1. Who Are We?

Insurance Helpline is a company that helps individuals claim compensation for injuries resulting from road traffic accidents across the UK and Scotland.

2. How Do We Collect Information From You?

We obtain information about you when you use our website, for example when you:

• Complete a contact form or quote request form.
• Speak with our advisers via telephone.
• Contact us via email.
• Subscribe to marketing communications.

3. What Type of Information Is Collected?

The personal information we collect may include:

• Identity Data: Name, date of birth, gender.
• Contact Data: Address, email address, telephone number.

4. How Is Your Information Used?

We may use your information to:

• Provide advice regarding accident claims.
• Process your claim.
• Inform you about updates to our services.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Contractual necessity to provide requested services.
• Explicit consent for processing sensitive information.

6. Who Has Access to Your Information?

We do not sell or rent your information to third parties. We may share your information with trusted service providers where necessary to deliver our services.

7. Your Rights

You have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent where applicable.

8. Security

We take appropriate security measures to protect your personal information and ensure it is handled securely.